Telerain Inc

Telerain Cloud Managed Inbound Contact Center includes all of the ACD and IVR features you need to run your contact center operations effectively,including allthe advanced capabilities you expect from traditional premise-based infrastructure:skills-based call routing, IVR with Intelligent routing, Voice Mail, Voice Logging,GUI-based pop-up Interface,CTI with Knowledge-base URL, CRM integration’s, and more. With Telerain Cloud Managed Inbound Contact Center, calls are routed and processed more rapidly, which means your customers experience reduced waiting times.....